Frequently Asked Questions
How do I get in contact with the pharmacy to inquire about a new prescription or refill?
Call us at 205-209-3514 Monday, Tuesday, Thursday and Friday 8:30am – 4:30pm Wednesdays 8:30am – 11:30am
How can I transfer my current prescriptions?
By calling the pharmacy or by faxing the transfer form, which you can download here, to 205-847-5172.
I live a long distance from Brookwood, do I have to come to the pharmacy to get my medications?
No, you can ask to have your prescription shipped to your home or physician’s office via one of our courier services.
Does the pharmacy charge for shipping my medication to my house?
No, there is no charge for shipping.
Can the pharmacy staff help with insurance requests and financial assistance?
Yes, the pharmacy staff will always work with your physician’s office to obtain insurance authorizations and we will research financial assistance for those in need.
What are the pharmacy’s hours of operation?
Monday, Tuesday, Thursday and Friday 8:30am – 4:30pm Wednesdays 8:30am – 11:30am
Does the pharmacy have after hour services?
We have an after-hours nurse available by calling the clinic at 205-502-4700.